Franchising Advice My 30 Years as a Franchisee

 If you are discussing regulation of franchising in the UK with third parties (e.g. MPs) then it may be helpful that they understand the position, what is wrong with it and what is being proposed. In UK, the governance is a contractual one set out in the European Code of Ethics for Franchising, and is enforced by the British Franchise Association. However the BFA can only enforce against its members and membership is voluntary. It is also unclear what sanctions the BFA can bring to bear against defaulting members (other than perhaps cancellation of membership). There doesn't appear to be any compulsory role for the BFA as arbiters - they tend to farm out disputes to their pet mediators. The BFA is funded (in a large way) by subscriptions paid by its members. The subcription fees charged to a particular franchisor depends on the number of franchisees that franchisor has. This (in my view at least) puts the BFA in conflict with itself, as disciplining by way of cancelling membership ...

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THIS TAKES ME THROUGH MY CLAIMS DIRECT FRANCHISE TO THE START OF MY JOURNEY WITH RAINBOW INTERNATIONAL.  The start of my 20 year association with the Dwyer group from how it almost ended in training to starting to build a decent business.  After being forced to sell my Highway Glass franchise I was a bit lost as to what I could do next. A company called Rainbow International had visited Highway as they wanted to replicate their success within the insurance industry, in their own field cleaning. I visited them but was not impressed and did not get the feeling they would go for it in the same way as Highway did. After some time off I found Claims Direct who had suddenly burst on the scene as an injury claims company. They were certainly dynamic from start-up to being listed on the Stock Exchange in a couple of years. The idea was we visited people who have suffered an injury and handled their claims gathering all the evidence to send off to a solicitor. If the case was accepted ...